Join us for an evening with SWITCH BC, a provincial organization focused on improving health, safety, and well-being in healthcare workplaces across BC through collaboration, training, and violence prevention initiatives.
This session will cover practical de-escalation strategies and trauma-informed, inclusive communication, and will focus on approaches to supporting MOAs in educating patients and appropriately redirecting their needs.
Connect with colleagues from across qathet while building practical skills to support positive patient interactions.
