Privacy policy
qathet Division of Family Practice
Last updated: July 31, 2026
The qathet Division of Family Practice ("we," "us," "our") operates this website to share information about our work, our programs, and primary care in the qathet region. This Privacy Policy explains what personal information we collect when you visit or contact us through the site, how we use it, and the choices you have.
Please read it carefully. By using the site, you acknowledge that you understand how we handle your information as described here.
A note on health information: This website does not collect or store patient or health records. Any care-related information is handled separately through our clinical and program channels, not through this site. If you send us health details in a message, please use the contact options below and keep in mind that email is not a secure channel.
What we collect
We keep data collection to a minimum. Depending on how you use the site, we may collect:
- Information you send us. When you fill out a contact form or email us, we collect what you choose to share — typically your name, email address, and the content of your message.
- Website usage information. We use basic website analytics to understand how people find and use the site. This includes general information like the pages you visit, your approximate location, your device and browser type, and how you arrived at the site. This is collected through cookies and similar technologies.
We do not sell your personal information, and we do not run targeted advertising through this site.
How we use your information
We use the information we collect to:
- Respond to your questions and messages.
- Provide and maintain the website.
- Understand how the site is used so we can improve it.
- Meet our legal obligations when required.
Cookies and analytics
Our website uses cookies — small files stored on your device — to help the site function and to gather anonymous usage statistics. Most browsers let you refuse or delete cookies through their settings. Turning them off may affect how some parts of the site work.
How we share information
We don't sell your personal information. We may share it in limited situations:
- Service providers. We work with third parties who help us run the site and our communications — for example, website hosting, email, and analytics providers. They may only use your information to provide these services to us.
- Legal reasons. We may disclose information if required by law, or to respond to valid legal requests.
Newsletter and email
If you sign up to hear from us, you can unsubscribe at any time using the link in any email we send. Opting out of our updates won't affect messages we send in direct response to something you've contacted us about.
Keeping your information safe
We take reasonable steps to protect the information we hold, but no method of transmission or storage is completely secure. Please avoid sending sensitive or confidential details — including health information — through unsecured channels like email.
We keep personal information only as long as we need it for the purposes described here, or as required by law.
Your rights
Under British Columbia's privacy laws, you have rights over your personal information. Depending on your situation, you may ask to:
- See the personal information we hold about you.
- Correct information that's inaccurate or out of date.
- Ask us to delete information, where we're able to.
To make a request, contact us using the details below. We may need to confirm your identity first, and some requests may be subject to legal exceptions. We won't treat you differently for exercising your rights.
Links to other sites
Our site may link to websites we don't operate. We're not responsible for their content or privacy practices, so we encourage you to read their policies before sharing information with them.
Children
This website isn't directed at children, and we don't knowingly collect personal information from them. If you believe a child has provided us with their information, please contact us, and we'll delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll post the revised version here and update the "Last updated" date above.
Contact us
If you have questions about this policy or how we handle your information, or you'd like to exercise any of your rights, reach us at:
qathet Division of Family Practice
Email: admin@prdivision.ca
Phone: +1 604-698-7737
Mail: PO Box 36, Powell River, BC V8A 4Z5, Canada